OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
80 ratings and 51 comments received in the last 90 days.
15 March 2025
Very satisfied from moment of initial enquiry through to delivery. Craig Carruthers @ Lloyd Cockermouth kept me informed of everything and the handover was excellent.
19 February 2025
Excellent Sales Service. Very accommodating and informative
09 February 2025
Knowledgeable sales team .
06 February 2025
Kourtney again! Wonderful! Friendly! Amazing! She made the experience exciting and joyful!
30 January 2025
Great advice, relaxed and professional atmosphere. Plenty of options discussed regarding car builder and finance options by Noha.
11 January 2025
Noah and the Lloyd's team were very knowledgeable and patient with me and let me take my time
07 January 2025
Nick is friendly, professional and very helpful
06 January 2025
Very happy always a warm welcome when I was int he show room
03 January 2025
Great help from the staff
16 March 2025
Mot last time I had a video sent regarding the mot Not told everything is on line now
16 March 2025
Again everything I needed was provided without asking.
16 March 2025
I am recovering from an operation and the lady dealing with me took time to explain to myself and then to my parents what was going on, this was really appreciated.
12 March 2025
no problems
11 March 2025
Video sent of the work done and well organised
11 March 2025
Sorted out all the issues.
10 March 2025
Reception staff and driver helpful and friendly. I'd rather not use this dealership, but unfortunately you enforce electronic service history. There is no book to get stamped with service history. If there was I'd go elsewhere.
05 March 2025
Great service. Nick Barker in particular was extremely diligent, helpful and professional
05 March 2025
Lloyd Cockermouth have always looked after me and continue to do so.
27 February 2025
Because I was satisfied
18 March 2025
No pressure, good information, great communication